FAQs
Physiotherapy
How do I make an appointment?
We have online booking or you can call 0444 591 934 and our friendly reception staff will be able to help you.
Do I need a referral?
No, you don't need a referral to book a Physiotherapy appointment.
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A referral is only needed for physiotherapy treatment if you are claiming under a Medicare EPC plan or DVA.
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Please note that for Medicare we do not bulk bill these appointments and there will be a gap fee. The 2026 Medicare rebate for Physiotherapy is $72.65
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Workcover and TAC patients welcome. An out of pocket charge will apply to most claims.
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NDIS self-funded clients are welcome.
How do I pay?
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We require payment on the day of physiotherapy treatment. This can be by card or cash. We have HICAPS where you can claim your health insurance on the spot with your card. If you do not have your card we can provide you with a receipt to claim online or with your insurer. Rebates vary between insurers.
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If you have a Medicare CDMP / TCA referral, please bring in your referral from your doctor. You will be required to pay the full appointment fee prior to us processing your Medicare rebate onsite with the reimbursement paid directly into your account.
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Appointment costs as of 1st of February 2026
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PHYSIOTHERAPY
Initial Appointment 45 minutes $170
Initial Appointment 75 minutes (complex or multi-area) $230
Standard Review Appointment 30 minutes $130
Standard Review Appointment 45 minutes $170
Standard Review Appointment 60 minutes $205
CLINICAL EXERCISE/PILATES
Initial Clinical Exercise Assessment 60 minutes $200
2:1 Class 45 minutes $70 or 10 pass $650
2:1 Class 60 minutes $80 or 10 pass for $750
Individual Clinical Exercise 45 minutes $140
Individual Clinical Exercise 60 minutes $175
WOMEN'S HEALTH - Currently unavailable
Women's Health Initial Consultation $200
Women's Health Review Consultation $170
HIP & KNEE OSTEOARTHRITIS EXERCISE PROGRAM
Program $660 includes Initial and Follow-up and 12 classes
Individual classes $60
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What Should I wear?
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Wear comfortable clothes that you can move in. If we are looking at your knees it is a good idea to wear shorts or have pants that roll up.
Cancellation Policy
We require 24 hours notice prior to your appointment time should you not be able to attend your appointment, otherwise a cancellation fee will occur. We will send you a reminder email two days prior to your appointment to help you remember
Podiatry
Do I need a referral?
No. Anyone can see a podiatrist. With your permission, we will contact and collaborate with any other health professionals involved in your care.
Can I claim with my health fund onsite?
Yes. Don’t forget to bring your health fund card with you to your appointment and check with them to make sure you are covered for Podiatry consultation.
What should I bring to my appointment?
In order to get the most out of your podiatry consultation, please bring any extra information that may be helpful for your Podiatrist to fully assess your case. This may include:
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Relevant medical imaging or reports relating to your condition; eg X-Ray, MRI, CT or Ultra-Sound images of your feet, knees or hips.
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A selection of your frequently worn footwear for casual wear, shoes for work as well as fitness activities.
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A list of medications you are taking.
Can I get a Medicare rebate for my consultation?
You are only able to claim for Podiatry consultations through Medicare if you have a valid Chronic Disease Management plan (formally EPC) and have been referred by your doctor for Podiatry care. Please bring the referral from your doctor to your appointment.
Cancellation Policy
We require 24 hours notice prior to your appointment time should you not be able to attend your appointment, otherwise a cancellation fee will occur. We will send you a reminder email two days prior to your appointment to help you remember